Privacy Policy

Thank you customers for choosing and shopping at Calista. We always hope everyone will have a great, comfortable and convenient experience when shopping at Calista. For that reason, Calista always understands that customer privacy is one of the prerequisites and important requirements not only for customers but also for Calista. So here’s our privacy policy, which gives everyone a better idea of how we use and protect your information.

Please trust that Calista always keeps your information private within the framework of the law or for other reasonable reasons. Because the trust of customers is the invaluable asset of Calista.

1. Information collection:

Calista collects, stores and processes customer information to complete purchases and to contact customers to improve service quality. Customer’s personal information will only be used internally by Calista company for customer service. We do not use, do not transfer, provide or disclose to any other 3rd party customers’ personal information without the consent of the customer except the shipping service party to they can contact, ensure the goods are delivered to the recipient. As part of this privacy policy, we will not disclose your personal information to any party without your prior consent or we are required to do so under the terms of the law.

 And it is the responsibility of the customer to ensure that the information provided is completely complete, accurate and continuously updated. Calista will not be responsible for resolving any dispute if your information is inaccurate, not up to date or forged.

 2. Safety/security:

All customer information, as well as information exchanged between customers and Calista, are kept and kept confidential by Calista’s system.

Calista always takes appropriate management, prevention and technical and security measures to prevent unauthorized access and use of customer information. Calista also regularly cooperates with security experts to update the latest information and systems on network security to ensure the safety of customer information when customers access and register for purchases.

3. The sharing of customer information

Calista would like to emphasize once again that Calista will not use, provide or exchange customer information to any 3rd party for any purpose, in any form except in the case of having to comply with the request of the customer. competent State agencies or according to the provisions of Law or the provision of such information is necessary for Calista to provide services/utilities to customers, in particular, the provision of information to customers. Shipping partners…

In addition to the above cases, we will also only disclose customer information to 3rd parties when we have the request and consent of the customer.

4. Editing and updating personal information

If you want to update and correct your personal information, please contact Calista’s Customer Care  through any of our available contact methods.

If you have any other questions, please contact this department for the best support.